Fjellhammer IL & Fygi – smooth kiosk operations without queues and chaos

A tennis tournament and long kiosk queues often go hand in hand. But at Fjellhammer IL, they’ve taken steps to change that. With Fygi’s self-service solution, guests can now easily order and pay for items without standing packed in a long line. All they need is their phone. They select from a menu set up by the club, complete the payment themselves – and simply show their receipt when picking up their order.

During the Davis Cup, this solution truly proved its worth. At large events like this, Fjellhammer IL can scale up kiosk operations by opening multiple sales points, all equipped with QR menus and self-service. This means the club avoids the hassle of extensive manual work at the register and can instead focus their efforts where they’re needed most – like food preparation and customer service.

For clubs that want to offer a great kiosk experience while avoiding long queues, this is an optimal solution. The system is flexible, efficient, and provides a seamless experience for both visitors and volunteers. The result? Every customer gets to spend more time on what really matters – cheering for their team or following the match – and less time waiting in line.

Curious about how this could work for your club? Feel free to reach out for a no-obligation chat!